FitCoach Support
Help with your FitCoach account, iPhone app, or Claude and ChatGPT connections.
Contact
Email support@usefitcoach.com. Include the device or chat app you are using and what you expected to happen. Do not send passwords, access tokens, or sensitive health details.
We aim to reply within one business day.
Quick fixes
- Confirm you are signed into the same FitCoach account everywhere.
- Refresh the account page or reopen the iPhone app after reconnecting.
- For connector setup, follow the Claude and ChatGPT connection guide.
- For product instructions, see the FitCoach documentation.
Your data
You can export or permanently delete your data from your account. See the privacy policy for details and contact us if you cannot access those controls.